FREQUENTLY ASKED QUESTIONS
Account
Is it necessary to have an Account to place an Order?
No, you can Order as a Guest without creating an Account. However, creating an Account has benefits listed below.
What are the benefits of creating an Account?
There are several benefits of creating an Account, including:
Your billing / shipping information will be saved, and checkout will be faster.
You will be able to view your previous Order history.
An Account is required to facilitate exchange & Order cancellations.
Account holders will remain up to date with the latest promotions & newsletters.
How do I make an Account?
Simply click on Create an Account, enter the required details & submit the form.
I have forgotten my password
Click on Forgot Password, enter your email address and click on ‘Reset My Password’
Click on the link you receive on your email address and enter your new password.
How can I update/edit my shipping or billing address details?
Go to ‘My Account’ and click on ‘Edit’ at the address tab to enter your new address.
How do I get sales or promotional messages from Purchase Quality Leather Bags?
Subscribe through the ‘Newsletter sign up’ available at the footer of the website to receive the newsletter and updates on sales & promotions.